Frequently Asked Questions about EZPay
What is EZPay?
What is EZPay?EZPay is a payment system that allows fundraising groups to accept money from supporters using a credit card instead of cash or checks. Have you ever gotten a 'No' because someone didn't have cash or a check? Almost everyone carries a credit card. When someone using a credit card checks out with your EZPay code, your fundraising group earns an immediate credit to your account for 100% of the amount charged.
What is an EZPay code?
What is an EZPay code?The EZPay code is a unique identifier to each fundraising group. This identifier how a payment gets matched up to the right fundraising group. The code will be 2-8 numbers long.
What if I do not have an EZPay Code?
What if I do not have an EZPay Code?You can still check out using EZPay. Instead, fill in the Group Name and Seller Name fields. Attractions will look up the right group number for you when we process orders. Your intended group will get a credit notification once your order is manually matched up, typically in 1-3 business days. If we cannot figure out who you intended to get credit, we will contact you for clarification.
Where do I find my EZPay code?
Where do I find my EZPay code?
- It may be written on a large white envelope the book arrived in.
- Look for an email or letter the fundraising group sent out.
- Ask the fundraising group contact or seller.
- Call Attractions at 800-897-1004 during business hours.
- Group Leaders: Visit the fundraising portal and look in the EZPay section.
When do I get my books?
When do I get my books?If you don't already have your order, it will be delivered by your fundraising group immediately after their next fill date. The members of the fundraising group will spend 1-2 weeks collecting orders. Once they turn in all their orders, they have a fill date where individual members pick up the books needed to fill their orders. Your order should arrive shortly after the fill date. EZPay orders are not shipped from Attractions. If your book is overdue, please contact your seller first.
How will I know my group got credit?
How will I know my group got credit?If you provide your email address, we will send you an order confirmation by email, listing the group that receives credit. We can also send a confirmation email to the child, student, or group member who sold you the book, if you provide their email address. The fundraising chair will also be notified by email when your order finishes processing. (Note that if you check out without an EZPay code, there will be a delay in processing.) In addition, Attractions provides a continuously updated spread sheet to the fundraising chair, listing all the books purchased through EZPay. Finally, every account statement to your fundraising group will list your purchase as a credit.
How do I look up my Confirmation Code?
How do I look up my Confirmation Code?If you did not receive a confirmation code when you purchased your book, you can look up information about your order on the EZPay Confirmation Lookup page.
Why can I only buy certain editions with EZPay?
Why can I only buy certain editions with EZPay?EZPay will allow you to choose only from editions the group has on hand. This makes sure you get your book in a timely manner, instead of waiting for an out of stock product. If you need a different edition but still want your group to get credit, you can order from Attractions regular order page, and Attractions will ship the book directly to you. Your group will get a partial credit from the sale, due to additional costs such as postage, packing, etc.
How will my order be delivered?
How will my order be delivered?Some groups will have books to give you immediately, so you may already have your book when you check out. But for most groups, your books will be delivered by the seller at a later date, or another member of the fundraising group will bring it to you.
How do I purchase two editions from EZPay?
How do I purchase two editions from EZPay?EZPay is a simplified pay portal to speed you on your way and give your group instant credit for the sale. It is only able to process one edition at a time even if your group is selling two different editions. For example, your group is selling Greensboro area books and also Charlotte area books. You can buy as many as you want of one of those editions in a transaction. To buy one or more of the other edition, you have to leave EZPay after your first transaction then enter again to purchase the second edition.